So I tried to find the website and unfortunately its old one has been taken down and thee's no new one. I then called the hospital and asked where I can call to make a complaint and then was promptly transferred, put on hold and hung up on. Next course of action is to write them a letter with my MIL and see where that gets me. Though by the track record it won't go anywhere. This sucks
I see that you're in Qld. I can help. PM me.