One thing we have to remember...we are all human....life does still move clockwise for us all and little things can often get in the way.

I have had emails from customers and havent realised as they have gone straight to my spam folder, even when they have bought form me and exchanged emails in the past.

Here is a cut and copy of the 'contact us page'

Contact Us
the itti bitti nappy co pty ltd
PO Box 73
Lorn NSW 2320
Ph: 02 6862 6760

ABN:53 125 462 955
To contact us, please use the form below or email sales@ittibitti.com.au.

Our office hours are Monday to Friday 9am-4pm.

In office hours, we will usually be in touch within a few hours, however occassionally it can take up to 48 hours to get back to you - particularly at busy times. Please mark your enquiry as urgent, if you need a prompt reply, thanks.

For customer service enquiries please email sales@ittibitti.com.au

For all wholesale enquiries, please email sue@ittibitti.com.au

Please note: if you are emailing us about changing your address whilst trying to place an order, there is currently a glitch in the system which won't allow you to do it. Please just note your changed address in the comments section when checking out and we will amend it for you prior to sending your order out. Thanks


She does have an answering machine and to be honest...Sue would have to be one of the most down to earth and helpful wahm's there are. Between her and her beautiful sister, you couldnt find anice pair of chickies!

Try the number and thank her from us all for her wonderful donation for the Vic Bushfire victums