Gosh the seller is a b***h!

This is her reply:


Hi X,
Im, going to contact ebay myself as I did mention damage eg the marks I also stated that it was a used pram not to mention all the photos that show any marks and damage.
If you note in my description I mentioned about taking as accurate pictures as I could, if you refer back to those pictures there are no caps at the front so it may pay to check photos out a little better.
As for it not being an elite, that was a typo error on my behalf but in saying that I put enough photos in the ad for you to see exactly what the pram was. You took almost 2 weeks to pick the pram up obviously due to the fact that you had plans over the first weekend (not my problem)and were just too lazy to pick it up through the week.
Maybe I should research storage fees and invoice you as we are not storage king.
My ads also say no refunds.
In short I think I provided enough info for you to have made a decision on the purchase, I'll get back to you after I contact ebay.
As for the damage on the handle bars, the reason it wasnt mentioned is because I wasnt aware of it so I'm not willing to take any blame for that, for all I know it couldve happened while in your hands.
You sent these emails three and a half days after you picked it up anything could have happened within that time.

Ok I have called ebay and the representative looked at the listing as well as the emails that you sent and he doesn't think I did anything wrong, he agreed that the photos showed adequately any issues with the pram and my description was fine, he also pointed out that in my description I referred to the pram an urban double not the elite.
He has advised me to not pay for anything and too advise you to follow the correct route and to contact ebay and dispute it with them, they will open up a dispute from an independant stand point and make a decision. I think this is the best plan of action for you.
Thanks