I have tried to amicably resolve this dispute with seller, but they were rather rude in their response. The seller advertised this as the "elite" model, both in the title and in the first line of the text. It is the standard model, which is a cheaper version. The seller claims this was a typo (not my fault they didn't read their ad before submitting), and It was referred to twice, so I assumed they knew what they were selling. There is damage to the handlebar (big chunk of rubber missing - will attach photo if requested), despite being advertised as "great" condition in add. I withdraw my request for the caps to cover the wheel screws as this was shown in photo. Would have tried to resolve this on the spot with seller but she left it on the doorstep and was not home when I came to collect, so had no choice but to take goods. I left 3 days before contacting as the pram had a flat tyre, and seemed to be slowly deflating, so I wanted to check that this was not an additional issue before contacting seller. I am willing to return item to seller for full refund, or partial refund of mutually agreeable value.
Yikes, how rude! It's amazing how rude people can be when they get defensive. I can't believe she feels she can justify calling it an Elite model because of a "typo" .
Reply With Quote
. 
Bookmarks