If you have emailed them give them a few days (say 3) to respond. If there is no response then open a dispute through ebay. If it goes unresoved then leave Neg feedback. I wouldn't do it straight off the mark gotta give people the benefit of the doubt for genuine mistake.
Unfortunately you can't file a dispute if you picked the item up . Ebay say all responsibility is in your hands once you've been to inspect the item yourself. Unfortunately with an item like that, it would be easy to not notice a missing part.
Hi there '_____________,
I am unsure. This is all I have (as per photo). I got it from my _____ originally and didn't know there was supposed to be another part. I used to have an Ikea plastic chair in there and the boys would use that.
Cheers,
__________
Ummm well I am also unsure, that's why I aksed????
What about neutral feedback? It doesn't sound as if she gives a hoot, but not in a mean way..... should I ask for the chair LOL
Ok I've had another look and there is no way anyone could claim that they
"didn't know there was supposed to be another part. "
as there is nowhere to sit at the top when ready for a slide. I am on the verge of leaving negative feedback.
I guess I am torn - should I just leave the negative feedback? She has my home number so I guess I am a bit worried she'll start leaving nasty messages as well if I do this...
You would definitely know if that part was missing, I have the same set and know exactly what you are talking about.
It's up to you if you leave neg or neutral. If you feel misled and lied to then leave neg, if you're undecided, leave neutral. Even neutral feedback will affect their score so it will make an impact.
I doubt the seller would call you to harass you, they would most likely be embarrassed and know they are in the wrong.
Registered User
. Ebay say all responsibility is in your hands once you've been to inspect the item yourself. Unfortunately with an item like that, it would be easy to not notice a missing part.
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