I count to 10 a LOT!! I think most of us get like this from time to time. I was constantly like this until I started taking anti depressants recently, and have noticed a huge change in my behaviour and moods generally. I try to listen to them, then help work it out if I can, but beyond that, I use time out and walk away. If I do yell at them (I actually did tell the girls to shut up the other day), I will apologise and explain why I spoke to them like that. I don't expect them to speak like that, so I try to demonstrate the kind of behaviour I expect from them.