I find that it's best to invest in some good quality professional style shampoo and conditioner. I use to use pantene and it ruined my hair. Now I use De Lorenzo from professional salons. It's more pricy, but my hair has thanked me for it! You don't need to use a lot. Be careful using a lot of conditioner. Some people need to feel their hair just smothered in conditioner to think it's working. But you only need about the size of a 10 cent piece, put it onto the roots first and then work it up through the rest. Also, wash the hair twice, the first wash only get the pores open..the second cleans them out.