Not sure on the birth issues but I am discussed at the bfing information.

The hospital should have given this girl more attention than normal re bfing. She should have been provided with a LC and an extra support person. I don't know much about your friends financial situation but bfing is free and formula is not, so if your friend struggles financially then trying to come up with extra each week for formula is going to put extra stress on her.

BTW you are being a great friend