Argh Lyra I'm so sorry. It's so frustrating when that happens. What's the plan from here? Mine really took a long time this cycle but eventually got there, I hope yours do too.
Also just realised you are a Perth girl too. Amy, me4ever and I are having lunch on Saturday so if your keen (Amy may have figured this out and already contacted you!) I can forwar the details. Sometimes it's nice to know others irl going through something similar. No pressure but the offers there.