kristie i ran into autobarn this morning it was 9.30 it wasnt even warm yet and i rang ahead and asked the guy to have the item i was picking up at the desk for me,it wasnt an item i had to pay for ,i was in and out in 60 seconds watching the kids through the doors the whole time,that i think is ok,what angers me is that this lady left her kids in the car for a minimum of 15 minutes in 34 degree heat,who knows how long they were there before we got there or how long it was that she came back after we left.