Hey Dee

One of the best programmes I have ever come across for behaviour management is something called 123 magic...it's written by an American Psychologist (Thomas Phelan) and is extremely effective...

It's basically a time out programme but with the emphasis on reducing the amount of talking/debating/arguing as well as the level of emotion.

I've used it for the past 8 years or so in my work...I work with kids with behavioural and social problems...and even with really extreme behaviours, it works well...

Lots of the parents I have worked with love it!

Lots of government services are offering courses in it now, so try googling 123 magic and see what comes up. You can also buy the book or DVD.

I don't have kids but when (if) I do...I'll definitely use it.

All the best!!!