Skye - would just like to jump in and say good on you for putting so much effort into sorting this out. *hugs*

I'm a little confused about the ignoring bit. I would have thought no negative would just mean not giving a reaction to the behaviour. Still dealing with it but not giving a reaction or the attention that it's seeking. I dunno, maybe that's easier said than done. But the term ignore has quite a cold, isolating, feel to it, which imo wouldn't be a nice feeling for her. Perhaps I'm misunderstanding what you've been told to do. ?