totally agree there Lou....my mind has been going over these past few days, especially as we will have to go to Jesse Mac for number two due to my issues and our choice of obstetrician.....also knowing that it is a 100% certainty no.2 will have to go to SCN I have benn thinking how do I/WE/THEY/US make it better next time...better communication and training is i think a big key....just as well i havent filled in the feedback forms yet....i have a better idea of what i want to say in a constructive way now...