Fiona, I'm not sure what you need clarification on. Perhaps if you are genuinly confused you could start a new thread in the forum help section.
Speaking entirely as a member here with my mod hat off (because I wouldn't want you to get confused about the BB stance).....
FWIW I don't see support as encouraging people to make choices which may not be in thier best interests, support can often take the form of offering additional information so that people can make a choice with more knowledge. Of course we have no way of knowing that people have already decided on a course of action and have no intention of doing any additional thinking on a matter until they tell us so.